We describe our OnSight service as “Managed IT Services,” but this means different things to different people. So we figured we would be clear on our vision of managed IT service, especially because we think it is a bit unique.

SAGE approaches OnSight from a value perspective first and foremost, not just a cost perspective. You will still save money compared to managing your IT assets yourself, but you really get maximum value when you factor in our site visits and proactive approach like daily server checks, monthly maintenance, and quarterly technology reviews. We feel that the personal touch is essential. That’s why SAGE application specialists and engineers make periodic visits; interacting first-hand with users and management and seeing any problems and opportunities at the ground level.

We also insist on client independence. Our clients own their servers, workstations, and other equipment, we just keep it running in top shape and help them plan to meet business needs. While you may want to give up some responsibility when it comes to IT, you don’t want to feel like you are giving up control. We don’t live up to your expectations, the cost to switch is minimal. We like it that way. It pushes us to keep providing outstanding service; that means outstanding value for clients.

So when we talk about OnSight managed IT services, we mean you manage us. We don’t manage you.