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Thursday, March 22, 2007
posted on 3/22/2007 11:53:16 AM (Eastern Daylight Time, UTC-04:00)

Many of you reading the title are probably chuckling at the perceived paradoxes in it. Who would think “network administrators” and “creativity” would appear in such proximity? This blog post makes an excellent case for constraints as the engine of creativity for technical folk like system engineers and network administrators, and why they gravitate to “emergencies” because they have clearly defined boundaries rather than blue-sky projects that do not.

In the post there is a fun little thought experiment that makes the point about creativity and constraints. Other notable points and suggestions include:

  • Everyone wants a stable network and network engineers would like to initiate projects and proactive solutions, but tend to work on the fixes and emergencies since they have clear problem to solve.
  • To overcome this, managers should challenge network engineers with “specific forward-looking issues” and ensure they spend time on it.
  • Don’t be afraid to throw “business” problems to the engineers (if there really is such a distinction between IT and business these days) along with constraints to focus their efforts on longer term network performance.

People in traditional “design” disciplines like architecture, art, industrial design, etc. have long known the vast power that constraints have to spark creativity. Constraints like budgets, materials, and time have led to more innovation than a blank check and no deadlines. Even in the business realm, Wal-Mart attributes their success in creating the world’s most efficient distribution system from the fact that they had to build everything from scratch in the Arkansas backwater. They had hundreds of constraints—mostly lack of resources—which they eventually found elegant solutions that lead to business success.

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