Sharing bookmarked web sites within an organization can be tremendously valuable because it unleashes the collective wisdom of its people. Each person probably has a few gem web sites or pages that others would find very useful. Unfortunately, those gems are locked up in each person’s web browser.
Using the web service Del.icio.us, however, those bookmarks are freed from the browser and can be shared quickly and easily across the firm. Those shared bookmarks are then turned into RSS feeds that can be easily distributed.
Here’s an example. An employee finds a news article on a web page that discusses developments in your market. Using the Del.ico.us extension for either the Internet Explorer or Firefox browser, she bookmarks the page by clicking on a button. Up pops a dialogue box where the employee adds tags and summary information about the bookmark, and also adds it to the company’s master Del.icio.us account. Over the course of the day, 12 new bookmarks are added by various employees to the master account.
Employees (or even clients) can stay abreast of these new bookmarks through the RSS feed coming Del.icio.us, either in their newsreader, the firm’s intranet, portal or website, or to an extranet like MindPort. Even better, each tag within an account has its own RSS feed, so employees can focus on specific issues, news or client information. For instance, they can subscribe to the feed on a particular competitor to monitor its moves in the market.
This is win-win for everyone. The employee benefits because bookmarks are available wherever there is Internet access—from the office, home, or on the road. Sites and pages that they may have overlooked were spotted by someone else’s eagle eyes. Because sharing bookmarks are so simple, the organization benefits because all its employees scour the web on a wide variety of topics. Tags are a flexible organizational tool compared to folders, and can provide very targeted information.
In upcoming posts, we will explore other novel uses of RSS, such as re-mixing RSS feeds and using them to share with your communities of employees, clients, and potential clients.
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