By the end of the year, SAGE will be making available Sentinel to all OnSight clients, letting them view the status of their network and us as we perform daily checks on their servers. OnSight clients will have their own user names and passwords and can see everything SAGE engineers and managers can see for their own network. This provides IT managers and firm administrators the means to monitor their network and our performance.
We don't mind the accountability that comes with the transparency Sentinel provides to our OnSight customers. When managing a firm's network, we have the responsibility for its continuous operation and optimum performance, and our customers need to to have confidence that is indeed happening. The way we look at it, providing Sentinel to customers gives them that assurance, which translates to peace of mind that their network is in good hands. Lastly, the more eyes present to spot problems whenever and where ever they may occur is never a bad thing.
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